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The following situation is being discussed on several Internet Newsgroups. It is a fine example of how the whole story is not always available. If you have had a travel related problem let us know here at TravelASSIST Magazine
Avoid Lexington hotels and Inns!
Our son was killed recently in Oklahoma in an accident. We had to fly last Sunday the 23rd from Kansas City were we live to Oklahoma City to take care of some business related to our son. I had reservations at Lexington Suites in Oklahoma City for Sunday night. When
we arrived about noon Sunday, I rented a car and we went to Lexington Suites. They told us they had canceled our reservation because "they couldn't honor the rate they had given us". They could get more money because of all the people there working on the bomb scene. I argued but to no avail. I hope anyone that wants to be sure they have a room will avoid a hotel that does the despicable act of gouging
in the face of disaster to make an extra buck.
Stan Sease, USA
Response From Lexington Suites, Oklahoma City OK:
Ed. - Enclosed was a copy of a very moving note from the Sease's expressing their best wishes to the people of Oklahoma City in their time of tragedy and thanks to Cheryl Cummings.
In regards to the incident with Stan Sease, the reservation was made and confirmed. Attempts were made to reach them at home to let them know, we had no rooms left after the rescue people checked in and were not departing. The rate was an entertainment card and we were over booked. We made his reservation at a nearby hotel and paid for the cost of the room. I also spoke with Mr Sease on Monday April 23, 1995 and expressed apologies in regard to his situation.
Also a copy of their letter that they acknowledged our deepest sympathies and sent flowers to his dear wife. This was a horrible experience for all concerned in OKC.
Cheryl Cummings, General Manager
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